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Privacy & Cookie Policy



What information do we collect?

We collect your contact information if you complete our Contact Form or email us directly.  The information we collect may include; your name, email address, address, phone number, IP address, location, your chosen internet browser, service provider and device, plus any information you supply voluntarily. 

What do we use the information for?

  • To contact you directly regarding your enquiry or booking.

  • To improve our website (we continually strive to improve our website based on the information we receive from you).

  • To improve our customer service (your information helps us to more effectively respond to your requirements). We may also contact you directly to follow up on the service we provide.

  • We may use your contact information to advertise our service to you on third-party websites such as Facebook, Twitter and Google adverts (Google Adwords).

Do we share your information with outside parties?

No we do not.

How long will we store your data?


We will store your data securely for 3 months, to enable us to contact you for a follow-up if appropriate, after which time we will delete it from our system.

Once your data has been deleted, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced.


What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:


Address: 6 Otley Close, Worcester WR4 OBJ

Your consent

By using our website, you consent to our Privacy Policy.


Changes to our privacy policy


Any changes will be updated on this page.  The last update was on 13th May 2018.



What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Third Party Cookies

In some special cases we use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


For more information on Google Analytics cookies, see the official Google Analytics page.


We also use social media buttons and/or plugins on this site that allow you to connect with your social netw


Contacting us

If you have any questions regarding this privacy policy, you can contact us as follows


Have More Questions?


Send us an email with more details and we’ll come back to you right away.


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